Terms and Conditions
1. Introduction
Welcome to Flow Again Gutters. These Terms and Conditions govern your use of our website located at www.flowagaingutters.co.uk and the services provided by Flow Again Gutters. By accessing or using our website, you agree to be bound by these Terms and Conditions.
2. Services
Flow Again Gutters provides gutter cleaning, gutter vacuuming, roof cleaning, and moss removal services. We aim to offer high-quality services that meet our customers’ expectations. However, we reserve the right to modify or discontinue any part of our services at any time without notice.
3. Appointments and Cancellations
Appointments for our services can be made through our website, by phone, or via email. Cancellations or rescheduling requests should be made at least 24 hours in advance. We reserve the right to charge a cancellation fee for late cancellations or missed appointments.
4. Pricing and Payment
All prices for our services are clearly listed on our website. Payment is due upon completion of the service unless otherwise agreed upon. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
5. Customer Responsibilities
Customers are responsible for providing clear access to the areas where our services are to be performed. Any valuables or fragile items should be secured or removed from the work area. Flow Again Gutters will not be liable for any damages caused by failure to provide proper access or to secure valuables.
6. Limitation of Liability
While we strive to provide the best possible service, Flow Again Gutters will not be held liable for any indirect, incidental, or consequential damages arising out of the use of our services or website. Our total liability for any claim related to our services or website shall not exceed the amount paid by the customer for the service in question.
7. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information as described in the Privacy Policy.
8. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Flow Again Gutters and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on our website without our express written permission.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to Terms and Conditions
Flow Again Gutters reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our website or services after such changes have been posted constitutes your acceptance of the new Terms and Conditions.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Flow Again Gutters
Leominster, Herefordshire, UK
Phone: +44 7478 719475
Email: contact@flowagaingutters.co.uk